AI Automation that removes repetitive work
Assistants, classification, and workflow automation grounded in your business information — with people in control of anything that matters.
Built for businesses with real enquiry volume and busy teams
Service businesses, startups, and SMEs where customer messages, documents, and follow-ups eat hours every week — and mistakes are expensive. If your team is the “integration layer” between your tools, this is for you.
What we typically fix
- Enquiries arriving via web forms, email, and chat with no consistent sorting or priority
- Staff manually reading, tagging, and forwarding the same types of messages every day
- Documents (invoices, forms, applications) being re-typed into other systems by hand
- Follow-ups that depend on someone remembering — and go cold when they’re busy
- “AI experiments” that demo well but never connect to your actual workflow
What you get
Enquiry assistant & classification
A system that reads incoming enquiries, classifies them (sales, support, billing, spam), assigns priority, and drafts or routes a response — with a human approving anything customer-facing.
Document & data workflows
Automated extraction and routing of information from documents and forms into your databases, spreadsheets, or business tools — with validation steps where accuracy matters.
AI API integrations
Connection of proven AI APIs (OpenAI, Claude, Groq, and others) into your existing stack, with cost controls, logging, and fallbacks — not a science project.
Human-in-the-loop approval
Clear checkpoints where your team reviews, edits, or approves AI output before it reaches customers or your systems — so automation never runs unsupervised on high-stakes actions.
See it in action
AI Customer Enquiry Assistant — a working demonstration of enquiry classification, prioritisation, and human-approved follow-up. Try the live demo →
Lead Management & Follow-Up System — a production system that classifies and sequences outreach with tracking and human review. Read the case study →
How an AI automation project runs
- Discovery: we map the real workflow — what arrives, who handles it, what “correct” looks like.
- Scope & quote: fixed quote covering the workflow, integrations, approval steps, and testing.
- Build: we build in stages you can review, starting with the highest-value step.
- Handover: documentation, training, and a clear path for changes — you own the system.
Frequently asked questions
Will AI send messages to my customers without approval?
Only if you want it to. Our default is human-in-the-loop: AI prepares, a person approves. Fully autonomous sending can be added later once you trust the system’s output.
Do we need our own AI model or API keys?
We use established AI APIs and handle the integration. You’ll need an account with the chosen provider (costs are typically usage-based and transparent); we advise on setup and cost control.
What if our data is sensitive?
We design around your constraints: minimising what’s sent to external APIs, using redaction where possible, and being explicit about what leaves your systems. Sensitive workflows can often run on smaller, self-hosted models — we’ll tell you honestly when that’s realistic.
How long does a project take?
Focused automation projects typically take 2–6 weeks depending on the number of integrations and approval steps. You’ll get a specific timeline with the fixed quote.
What does it cost?
Most first projects land between $500 and $3,000 depending on scope. The quote is fixed after the free 20-minute call — no hourly billing surprises.